As a risk management company, First Advantage approaches the hiring of their third party planners with great scrutiny. This was the first year they would be using an outside company for their yearly incentive trip. The goal was to elevate the experience and to create a more memorable trip for their highest selling employees. Right On Pointe was pleased to be chosen and to partner with their marketing lead. Our team immediately got to work giving the client a detailed description of locations and hotels that fit their initial vision. Once the Four Seasons Costa Rica was chosen as the venue, we scheduled a detailed site visit to ensure all activities proposed were safe and the evening events, especially the awards ceremony, were special. 

 

Right On Pointe started by creating an agenda that would allow guests to have plenty of options for activities during the day and night, but also have the down time they deserved and to enjoy on their own. Activity options included a mixture of adventure and relaxation. One in particular was a zipline activity with one of the longest duel ziplines overlooking the ocean. It was an unforgettable experience. The activity ended with lunch and a walk through an animal sanctuary. The following day, guests could take part in an employee golf tournament on a beautiful course overlooking the ocean ranked “one of the Top 100 courses outside of the United States” by Golf Digest. If guests chose to relax instead, they had the option to spend the day at the Four Seasons spa and receive a treatment that included wellness rituals or body treatments, and ended with experiencing the hot and cold hydrotherapy pools and steam room. 

 

Evening events were designed for specific experiences. The welcome reception included an array of colorful décor and a traditional Costa Rican dinner. It was set beachside under the palm trees with a local band and lounge settings, complete with a perfect ocean breeze in the air. On the final night, guests were asked to wear all white for the awards ceremony that took place under a beautiful outdoor pavilion. Guests entered to the sounds of a steel drum and a signature Costa Rican cocktail. The dinner setting was calming and relaxing for an upscale dinner before the winners were recognized for their accomplishments. Attendees danced the night away to the beat of a lively DJ.

 

Our focus was to ensure every guest experienced the “white-glove treatment,” from the beginning of their experience booking flights and accomodations, to gifting each person nightly with a meaningful souvenir to remember their time in Costa Rica and feeling appreciated by the company.